Healthcare Professionals

Committed to helping you meet the evolving challenges and opportunities in patient care.

Healthcare Professionals
  • Critical Care

    Providing innovative therapies and technologies to help you treat patients with life-threatening illnesses in the ICU.

  • Hospital Care

    From the pharmacy to the bedside, we help you maximize safety, streamline processes and build cost efficiency throughout the hospital.

  • Nutritional Care

    Acute and chronic nutritional care for your patients who are unable to get adequate nutrients orally or enterally.

  • Renal Care

    Pioneering innovation in hemodialysis and peritoneal dialysis to help you achieve better outcomes for your patients.

  • Surgical Care

    Delivering innovative surgical products that help you operate with confidence, precision and speed.

Perspectives

For more than 85-years, we have worked at the intersection of saving and sustaining lives.

Perspectives

Our Story

Our more than 85-year heritage gives us distinct perspective on the needs of patients and caregivers. We lead today by putting those insights to work to deliver new, better healthcare solutions and access to care in the communities where we live and work.

Our Story
  • Our Governance

    We are proud of our strong commitment to maintaining the highest standards of corporate governance.

  • Fueling Collaborative Innovation

    Nurturing a culture of innovation is critical to delivering on our mission to save and sustain lives. We partner with the healthcare community to continually find more efficient, smarter ways to help solve the world's most pressing healthcare challenges.

  • Corporate Responsibility

    We are committed to doing business the right way, ensuring that we champion our employees, our communities, our customers and patients, and our environment in everything we do.

  • Inclusion & Diversity

    We are committed to attracting, motivating and retaining an inclusive and diverse workforce.

  • Our History

    For more than 85 years, we’ve been focused on saving and sustaining lives and elevating patient care.

Patients

Helping you reach a healthy life, full of possibility.

Patients
  • Critical Care

    When every moment counts, our therapies help healthcare specialists provide life-sustaining treatment to you or your loved one.

  • Hospital Care

    From the pharmacy to the bedside, we support you and your healthcare providers with IV medications and infusion technologies designed with safety in mind.

  • Nutritional Care

    When medical conditions prevent you from adequately feeding yourself, we provide life-saving clinical nutrition options to help you regain or maintain your health.

  • Renal Care

    Chronic kidney disease (CKD) is an ongoing journey. While every journey is unique, Baxter is with you every step of the way, providing options to meet your lifestyle needs.

  • Surgical Care

    We partner with surgical teams around the world so they can operate with confidence, precision and speed for a successful outcome to your surgery.

​Global Technical Services

​Global Technical Services

The Global Services team is dedicated to offering technical assistance for infusion pumps, pharmacy automation, and renal products manufactured and/or distributed by Baxter Healthcare.

[Localize with local or regional technical services information]
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Infusion Pumps

 
SIGMA SPECTRUM

Customer Service, Parts, and Documentation

Call 1-800-356-3454, Prompt 2

or 1-800-THE-PUMP (843-7867) Prompt 5

Fax 1-866-766-0364

Email: [email protected]

Online Technical Documentation and Spare Parts Ordering:

https://service.baxter.com
SIGMA SPECTRUM

Technical Support

Call 1-800-356-3454, Prompt 1

Fax 1-888-894-7794

Email: [email protected]

Pharmacy Automation & Software

 
DoseEdge Pharmacy Workflow Manager

Customer Support

Call 1-866-448-2529 (1-224-948-1878)

Fax 1-321-206-4594

Email: [email protected]
INTELLIFILL I.V.

Technical Services

Call 1-877-399-2292 (1-224-948-1879)

Fax 1-321-206-4594
EXACTAMIX 1200, EXACTAMIX 2400, RAPIDFILL ASF, and REPEATER Pump

Technical Services

Call 1-800-678-2292 (1-224-948-1881)

Fax 1-800-648-9646

Email Inquiries: [email protected]

Renal Products & Software

 
HOMECHOICE (PRO)

Operational Support

Call 1-800-553-6898, Prompt 1 (1-224-948-1861)
HOMECHOICE (PRO)

Requests for Service, Order Inquiries, Hardware Swap and Recovery

Call 1-800-553-6898, Prompt 2, Option 2

Fax 1-800-477-1121

Email: [email protected]
AMIA Automated PD System with SHARESOURCE Connectivity Platform

Operational Support, Requests for Service, Order Inquiries, Hardware Swap and Recovery

Call 1-800-553-6898, Prompt 1, Option 2 (1-224-948-1861)
PD LINK, PD ADEQUEST, POET OR RENALSOFT

Technical Assistance

Technical Support Call 1-800-525-2623, Prompt 2
PHOENIX, PRISMAFLEX, PRISMA, EXALIS, CENTRYNET, and MARS

Technical Support Call 1-800-525-2623, Prompt 2

Spare Parts, Onsite Service Call 1-800-525-2623, Prompt 1
Online Documentation and Spare Parts Ordering Support

(https://service.baxter.com)

Phone: 877-347-5500 or

Email: [email protected]